EyeCare Specialties - Lacey

My experience was great! The provider listened to my concerns, addressed my vision correction needs and provided multiple options ensuring I was comfortable before leaving the office. I was able to get a great pair of glasses and try out a few different contacts to adjust to my new prescription. Everyone here is very kind and have great patience. There is no rush to push you out as they all seem to care about the clients.

The individualized attention provided by the staff and the overall experience. The office feels less crowded than larger chain providers, which allows for a more relaxed visit, and they offer a broader and more thoughtfully curated selection of frames.

Have only had one visit but I have recommend to several friends and colleagues. Great customer service and left feeling like they really cared about me, as a person, and not just my wallet

My first impression of Rouse Eye Care Center was very good. Every interaction I had, from the friendly ladies at the reception desk throughout my visit and ending with Mia helping me pick out glasses was positive. Dr. Rouse was courteous and professional and seemed very knowledgeable in his field. On another note, I felt that they had a pretty good selection of glasses to choose from. Mia asked my preferences, and to my joy pulled out a pair of glasses that were exactly what I was looking for! I'm looking forward to them coming in so that I can wear them. I will be going back for my next eye exam when it is due.

Great doctor, opticians and staff. Moved from Texas and had my first eye/contact lens exam with Dr. rouse. Happy I found this team - they were able to fit me with comfortable lenses and they have a nice selection designer frames. Scheduling is easy and quick

I have been going to Dr Rouse for a few years now. I'm not quite sure how I stumbled on to him and his practice but I'm very glad I did wish it was possible to leave at least six or seven stars Plus my frames that I got there are my most favorite ones ever

I want to thank Mia for making my work glasses fit so perfectly!!!! I just asked her if she could tighten the glasses and she went off on them! Got new pads and tightened them up, and then some how she extended them and now they fit so PERFECTLY! THANK YOU MIA!

I have been going to the Rouse EyeCare Center for the last seven+ years. I always receive exceptional, professional service. The front desk staff are warm and welcoming.The clinical staff are kind and efficient. Dr. Rouse provides the most thorough eye exams I have ever received. His warm manor and clear commitment to quality eye care is hard to miss. He consistently takes the time to explain my test results and discuss my current ocular and visual health. Mia, their eyewear specialist is always spectacular in helping me find glasses that are both complimentary and functional. I plan to remain a patient of Rouse EyeCare for all the reasons I mentioned above.

Quite simply outstanding professional eye care! I have been to several ophthalmologist's and optometrists in the greater Olympia area.. These ones are by far the best. The testing and assessments ARE very thorough . This is a good thing. As far as glasses, frames , etc. They try to get you the best possible ones that your insurance will pay for. However IF you prefer less expensive options, simply let them know. There is no pressure just insist on the least expensive option and stay firm. The choice is yours. At the end of the day the quality here is the best I've ever seen and yes Dr. Rouse is phenomenal ! They treated my family friend Cheng superbly ~

I had an excellent experience at Rouse Eyecare Center. From the moment I walked in, the staff was warm, welcoming, and highly professional. The team took the time to answer all my questions and made sure I felt comfortable throughout my visit. Mia Pinto was incredibly knowledgeable and thorough in adjusting my glasses, explaining everything clearly and ensuring I had the best fit possible. The office is well-organized, and the selection of eyewear is fantastic. I truly appreciate the outstanding customer service and attention to detail. Highly recommend Rouse Eyecare Center to anyone looking for quality eye care and a friendly, efficient team!